Situations › Approach and follow-up › Keep a clear record
Keep a clear record
Problem still going on despite earlier attempts? Build a clear record with an incident diary, templates and example letters, so you can approach the right organisation clearly and calmly.
Write it down straight away
Record each incident immediately, with date and time.
Stick to the facts
Describe what you hear or see, not what you think the intention is.
Keep everything
Keep messages, letters and replies together.
Prepare your records and request for help
€12.49
One editable document. Download first, pay within 14 days if it helps you.
Download now, pay later. Look through the document first and pay within 14 days if it is useful to you. You pay for the content: carefully worded, ready-to-use messages, guidance and a log. You may be dissatisfied if the document does not match its description or does not fit your situation. How your neighbour responds is outside anyone’s control, so the outcome with your neighbour is not covered by this.
✓ Pay only if the document is useful to you
✓ Already paid and not satisfied? Money back within 14 days
✓ Download right away, no payment needed
✓ No subscription
General information, not personal legal advice or a guarantee that the problem will stop.
What you get
Explanation: how to build and use your case file
Cover letter for sending your case file to an organisation
Two email versions: a short email and a formal version
Case overview for the organisation, with a description of the situation and a list of incidents
Link to the free Excel log
Not quite right?
Prepare a conversation first · The problem keeps coming back · Personal help