Thud, thud, thud. Your upstairs neighbours walk across a hard floor and you hear every single step. Or a chair scrapes across the floor late at night, or the children jump off the sofa. Footstep and impact noise is one of the most common complaints in flats. In this article you will read how to recognise it, how to raise it with understanding, and which practical solutions are worth suggesting. What is impact noise? Impact noise happens when something strikes the floor or a w

Have your neighbours been bothering you for a while? Sooner or later someone will tell you: "Keep a log." But what should you actually write down, how long do you need to keep it going, and what do you do with it afterwards? In this article you will read how a nuisance log helps, which columns you need, and how to use it in a conversation or when you report the problem to someone else. Why keep a log? A log has three big advantages. First, you can see the pattern for yourself

You want to raise a nuisance with your neighbours, but you are dreading it. What if they get angry? What if it spoils things between you for good? Those worries are completely understandable. Yet a well-prepared conversation often goes better than you expect. In this article you will find seven practical tips to help you talk to your neighbours calmly and clearly. 1. Pick the right moment Try not to knock while the noise is happening and you are at your most irritated. Wait u

Something your neighbours do is bothering you and you would like to say so, but knocking on their door feels awkward. Or you have already tried, and it did not go as hoped. A short letter can be a calmer way in. Here you will read when a letter works better than a doorstep chat, how to structure it and which tone gets the best response, plus a short example letter to adapt. When is a letter better than knocking? A quick word at the door is often the fastest route. But sometim