Loud TV, gaming and voices at night — Pack

Can you hear a neighbour’s TV, headset gaming or loud voices through the wall in the evening? Raise it calmly. Describe what you hear yourself and ask for a small, realistic change, such as turning it down after an agreed time, without falling out over something that is part of everyday life.

You receive one clear Word document that you can open straight away:

• Five sample messages: a first message in three lengths (short, medium and detailed), a reminder and a third message, each on its own page.

• A guide to choosing a message and instructions for use, with a clickable table of contents.

• Background information and a brief legal overview for the UK.

• A log to print or fill in, with an invented example. Prefer Excel? A link in the document lets you download an Excel version too.

Choose one suitable first message and fill in your own details. The follow-up messages include variants for no reply, no improvement or temporary improvement. General information for the UK; not individual legal advice.

Open the document in Word or another program that supports Word files. The text to send is always in a green box. Adapt the texts before you use them. The pack offers general information, not individual legal advice or a guarantee that the problem will stop.