An alarm that keeps going off — Pack

Does your neighbour’s car alarm keep going off, or does their burglar alarm blare while they are away? Raise it calmly. Describe what you hear and when, and ask for something realistic, such as having the alarm checked, a shorter siren or a phone number for emergencies, without objecting to the alarm itself.

You receive one clear Word document that you can open straight away:

• Five sample messages: a first message in three lengths (short, medium and detailed), a reminder and a third message, each on its own page.

• A guide to choosing a message and instructions for use, with a clickable table of contents.

• Background information and a brief legal overview for the UK.

• A log to print or fill in, with an invented example. Prefer Excel? A link in the document lets you download an Excel version too.

Choose one suitable first message and fill in your own details. The follow-up messages include variants for no reply, no improvement or temporary improvement. General information for the UK; not individual legal advice.

Open the document in Word or another program that supports Word files. The text to send is always in a green box. Adapt the texts before you use them. The pack offers general information, not individual legal advice or a guarantee that the problem will stop.